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Consumer Services Coordinator (Tier 2)
Scotts Miracle-Gro is hiring a Consumer Services Coordinator to work remotely, helping customers and first-level agents with lawn and garden product questions, order support, and issue resolution through phone, email, chat, and other channels. The pay ranges from $17.10 to $20.10 per hour, depending on skills, experience, and location. The role includes troubleshooting product problems, managing orders, returns, and warranty claims, and using Salesforce to track customer interactions and improve service. Candidates should have at least three years of customer service experience, preferably in a call center, and leadership skills like coaching others. Strong communication, problem-solving, and organizational skills are key, along with the ability to use multiple systems at once. Flexibility to work evenings, weekends, and holidays is also needed. Knowledge of lawn and garden care or comfort working from home and familiarity with Google Suite are bonuses. The job focuses on clear, helpful support while following company policies and meeting performance goals.
Check Out Reviews On Glassdoor Here:
https://www.glassdoor.com/Reviews/Scotts-Miracle-Gro-Reviews-E1443.htm
PIM, DAM, and Content Specialist- U.S.-Based
Echelon Fitness is a company that combines fitness with entertainment and technology, creating a unique and energetic culture made up of motivated and creative people. They’re looking for a PIM, DAM, and Content Specialist to manage product information systems, digital asset libraries, and content workflows. This role involves keeping product data accurate and up to date, organizing digital assets with proper tagging and metadata, supporting marketing and ecommerce content with timely updates, and making sure everything follows content standards and SEO best practices. The specialist will work closely with marketing, product, ecommerce, and design teams, train colleagues on platform use, and track key performance indicators to improve processes. Candidates should have at least three years of experience with PIM or DAM platforms, know how to handle product data and metadata, and be familiar with tools like Salsify, Syndigo, or Adobe Experience Manager. Strong organization, communication, and the ability to work independently are important. This remote position pays between $60,000 and $70,000 per year.
Check Out Reviews On Glassdoor Here:
https://www.glassdoor.com/Reviews/Echelon-Fitness-Multimedia-Reviews-E4290398.htm
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Full Time Customer Experience Specialist – chat, email and social media
Olive & June is seeking a Customer Experience Specialist who cares deeply about helping customers and building loyalty. This role involves chatting, emailing, and responding on social media to solve customer issues from start to finish. The specialist will work closely with the Customer Experience team and report to the CX Manager. Key tasks include creating clear responses for customer channels, alerting the manager to urgent problems, calming difficult situations, and learning all about Olive & June products to confidently assist customers. The ideal candidate has two years of online customer service experience, strong communication skills, and knows how to multitask. Experience with chat and email support, Shopify, Kustomer, and working in start-ups or direct-to-consumer brands is important. They should bring a sense of ownership, stay organized, and represent the brand’s warmth and care while working efficiently. No pay range is listed.
Check Out Reviews On Glassdoor Here:
https://www.glassdoor.com/Reviews/Olive-and-June-Reviews-E1786406.htm
Product Support Specialist – Email & Chat
The Product Support Specialist role offers remote work with a preference for East Coast candidates and pays between $54,000 and $69,000 plus performance bonuses. You’ll be the main point of contact for clients facing technical issues or needing help with the Snappy dashboard. Your tasks include managing many support tickets via chat and email, troubleshooting problems, guiding customers through features, and tracking bugs with the development team. You’ll also follow up to make sure clients are satisfied, gather feedback for product improvements, and update internal documentation. The job asks for 1 to 3 years of experience in customer or technical support, familiarity with tools like Zendesk and Jira, strong communication skills, and a team-oriented attitude. Bonus points come from experience with B2B software and an interest in product development. The company supports a flexible, friendly work environment and values clear, helpful customer interactions.
Check Out Reviews On Glassdoor Here:
https://www.glassdoor.com/Reviews/Snappy-Reviews-E3084484.htm
Verifying Representative – Digitech – Remote
Digitech, part of the Sarnova family, is hiring a remote Verifying Representative with medical billing knowledge to review patient and insurance records for EMS claims. The role involves checking EMS patient care reports to confirm all needed info is accurate before coding claims. Tasks include confirming patient details like name, birthdate, and address, plus verifying insurance coverage for the service date. Candidates should be organized, able to multitask, work independently, and meet deadlines while handling pressure calmly. Good computer skills, attention to detail, clear communication, reliability, and a willingness to ask questions are key. The company offers a competitive salary and benefits including a 401(k) plan. Sarnova is an equal opportunity employer.
Check Out Reviews On Glassdoor Here:
https://www.glassdoor.com/Reviews/Sarnova-Reviews-E354424.htm
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Last update on 2025-06-20 / Affiliate links / Images from Amazon Product Advertising API